Scratching the bottom with the tip of a spoon or fork will accelerate the deterioration of the coating. When using cutlery, please handle it gently and avoid rubbing vigorously with the tips (especially sharp ones).

Please send it back to us for a replacement (shipping costs will be borne by you).

Shipping Address: 347-2 Kurose-machi, Kaga City, Ishikawa Prefecture 922-0823
　　　　Takumi Head Urushi Kou Co., Ltd. Subscription Desk
　　　　Tel: 0761-73-0778

Lacquered ware: After use, please wash as soon as possible with a soft material and wipe off any moisture. As it is susceptible to direct sunlight, please avoid it during storage. If the smell of lacquer bothers you at first, please leave it in a well-ventilated area for a while.

Glass coating: Please handwash quickly with a soft material.

The taste does not change scientifically. While this is also true for regular glasses, since it is not scientifically proven that taste varies depending on the area of the tongue, the taste of a drink does not change depending on the glass, except for oxidation by air. Although the visual information of the drink itself is lost when a normally transparent glass is replaced with wood, you can instead enjoy the natural beauty of the wood grain. You can enjoy a new and different experience that goes beyond just sight, encompassing smell and touch, through the warmth, the feeling when held, and the delicate sensation when touching your lips, all brought by this unique, living natural material.

Please indicate your intention to cancel via this cancellation form, and your cancellation will be processed upon the return of the product.
*Return of the product is required. Please note that cancellation cannot be completed by simply notifying us of your intention to cancel.